These terms shall apply to the ticketing services provided by the Company.

he attached document titled “Terms for the Handling of Personal Information,” other related terms, and additional new terms that may be applicable to each new Service that the Company may introduce in the future shall constitute an integral part of these terms.

If the Company makes any amendment to these terms, it will notify the Customer to that effect in advance either by e-mail, via its website, or otherwise in writing and shall specify the details and the effective date of the amendment.

If any processing for a specific Customer is needed, that Customer is required to enter the reception number issued by the Company and his/her previously registered telephone number.

Customers shall be solely responsible for the management of their reception numbers and telephone numbers. Customers are not permitted to allow those numbers to be used by or be lent, assigned, sold, or pledged to or in favor of any third party, nor are Customers permitted to register themselves under false names.

Customers shall be solely responsible for their reception numbers and telephone numbers. The Company shall have no liability for any damage resulting from Customers’ inadequate management or erroneous use of, or third parties’ use of, their reception numbers and telephone numbers.

If a Customer has forgotten his/her reception number or the registered telephone number or if such numbers are found to have been leaked, disclosed to the public, or used by third parties, that Customer shall immediately notify the Company to that effect and follow the Company’s instructions.

When a Customer’s name, telephone number, e-mail address, payment method, delivery method, or any other item notified to the Company is changed or found to be incorrect, that Customer shall promptly notify the Company to that effect in a manner prescribed by the Company.

The Company assumes no liability for any damage suffered by a Customer because of his/her failure to comply with the notification requirement under the preceding paragraph. If any damage is caused to the Company or third parties due to a Customer’s failure to comply with such notification requirements, that Customer shall accept sole responsibility for any such damage.

If any error is found in the information notified under Article 1, paragraph 1 (including cases where accidentally another Customer’s information has been registered or where due to incorrect telephone numbers or e-mail addresses it is impossible to contact the Customer), the Customer shall agree that the Company may partially amend the notified personal information to the extent necessary.

If any of the following acts occurs regarding a Customer, the Company shall be free to reject any sales contract with that Customer or terminate his/her purchase right:

In the case of the Company’s rejection of a relevant sales contract or the termination of a Customer’s purchase right under the preceding paragraph, the Company shall not be liable to refund any fees or charges paid by that Customer in connection with the Services.

Customers shall prepare at their own expense and responsibility the environment necessary for the use of the Services, including communications equipment, software, telephone service contracts, and internet connection contracts. Customers shall also be responsible for the payment of communication charges, connection charges, and other fees and charges payable in relation to the use of the Services, including inquiry services).

The Customer shall not engage in any of the following acts in connection with the use of the Services:

Customers may not use any information or files provided through the Services beyond the scope of private use permitted by the Copyright Act or other applicable laws in any manner without the consent of the holders of the copyright or other related rights.

Notwithstanding the provision of the preceding paragraph, if any controversy arises between a Customer and the relevant right holders, that Customer shall resolve the controversy at his/her own expense and responsibility.

he Company reserves the right to change, suspend, or terminate the operation of the Services in whole or in part in the following cases:

The Company accepts no liability for any reason for any damage suffered by Customers because of changes, suspension, or termination of the operation of the Services

The Company’s handling of Customers’ personal information and Customers’ use of the Services shall be in accordance with the Terms for the Handling of Personal Information.

While the Company will make diligent efforts to ensure the accuracy of the contents of the Services, it makes no warranty as to the completeness, accuracy, certainty, usefulness, or any other aspect of the content of the Services or of the information provided to Customers through the Services.

Unless there is any reason attributable to the Company, the Company shall have no liability for any damage suffered by Customers in connection with the Services, including any damage resulting from the provision, delay in provision, change, suspension, or cessation of the Services or errors in the issuing or delivering of tickets. If the user of the Services is a minor, the Services shall be used only with the consent and at the responsibility of his/her legal guardian. If any damage is caused to a Customer due to reasons attributable to the Company, the Company will indemnify the Customer for the damage up to the purchase amount of the relevant merchandise, provided, however, that such a limitation shall not apply in the case of indemnity arising out of the Company’s willful intent or gross negligence.

While the Company will make diligent efforts to protect the privacy and confidentiality of Customers, Customers shall acknowledge in the use of the Services that due to the limited security features of the Services, the protection of Customers’ privacy and confidentiality cannot be fully warranted.

All disputes between Customers regarding the Services shall be resolved by the disputing parties themselves, and Customers shall have no right to make complaints against the Company.

The formation, validity, performance, and interpretation of these terms shall be governed by the laws of Japan.[e+1]

All disputes arising in connection with these terms shall be submitted to the district court that has jurisdiction over the location of the Company.

Any matters not addressed in these terms shall be determined in accordance with the Company’s rules that are separately established.

Where appropriate, prior to commencing a sale, the Company may decide the number of tickets to be sold, the method of selling the tickets, and in some cases, it may impose restrictions on sales methods.

Pre-ordering is a service where the Company receives a Customer’s request for his/her desired ticket, arranges for the ticket to be secured, and sells the ticket once the order has been accepted. The allocation of tickets and the choice of seats will be determined by a lottery. Pre-ordering is aimed at securing an available seat, but it does not guarantee to secure for customers seats with good conditions.

If a Customer wins a lottery, he/she will be requested to pay the price of the ticket secured.

Pre-orders can only be cancelled during the period of receiving pre-orders.

Customers shall not, by posing as another person, repeat application more often than the limit prescribed by the Company. Such applications may be rejected as invalid.

A ticket that a Customer has purchased cannot be exchanged, changed, or cancelled afterwards for any reason. Tickets bought from the Company are not subject to a cooling-off period.

Ticket sales for an event may be ended during the specified sales period if the number of tickets sold reaches the number of sales targeted for the event. However, sales may be resumed if a decision is made to increase the number of tickets to be sold.

Payments of fees shall be in Japanese yen. The Company shall have no liability for any extra expenses incurred by Customers because of currency fluctuations.

pon prior notice to Customers in an appropriate manner that is determined by the Company, the Company shall have the right to add or revise the fees and/or charges for the use of the Services that are payable in addition to the ticket prices.

Customers are requested to apply for their desired tickets in a manner prescribed by the Company. A contract for the sale and purchase of tickets is deemed to have been formed between a Customer and the Company when the Customer’s application is completed on the completion screen or when an e-mail confirming the completion of the application is sent from the Company to the e-mail address registered by the Customer, whichever is earlier.

The Company accepts no liability for any damage caused to Customers or third parties under circumstances that are beyond direct control of the Company, such as circumstances regarding communications, problems with the facilities of providers, or substantial delays or failures in determining the completion of contracts or notifications thereof that are caused by errors in mail addresses or registered information.

The payment method for purchasing tickets shall be selected by Customers from those offered by the Company upon application. In some cases, there may be certain restrictions about acceptable payment methods. The Customer may not change the selected method of payment for his/her own reasons after the expiry of the period specified by the Company during which the payment method can be changed.

Tickets will be delivered by the method selected by Customers from those specified by the Company upon application. In some cases, there may be certain restrictions about acceptable delivery methods. Customers may not change the selected method of delivery for his/her own reasons after the application has been accepted and confirmed.

The Company may change the delivery method even after a Customer’s application has been accepted and confirmed if the event organizer or the Company determines it is necessary to do so.

If the delivery method specified by the Company under Article 8 is by receiving electronic data through a two-dimensional bar code, the Company will inform Customers about how to obtain the bar code upon notification of the completion of the application. Customers are requested to receive the ticket (two-dimensional bar code) in the manner specified by the Company and enter the event site at the designated entrance.

For Customers who fail to receive their tickets because of their own personal reasons or who on the day of the event fail to carry a device that can display their tickets (two-dimensional bar code), no refund of money will be made.

If any of the following acts occurs in respect of a Customer, the Company may reject the sale of tickets to that Customer or terminate any contract involving the sale of tickets or merchandise made with that Customer:

The Company may claim compensation from the Customer for any damage incurred because of any act that is referred to in the preceding paragraph.

A request to reissue tickets will not be accepted for any reason, including loss, theft, or damage. If any cancellation or change is made with respect to the scheduled event, game, or its program, the event organizer will assume full responsibility, including the duty to notify. Liability for the refund of ticket purchases following a cancellation or change will also be accepted by the event organizer.

If ticket purchases are refunded because of the cancellation or change to an event, game, or its program, the Company may undertake part of the refunding job for Customers (as registered purchasers) who purchased the tickets from it. Refunds will only be made during the refund period specified upon the decision to carrying out refunds, and no requests for refunds will be accepted after the expiry of that period.

The amount to be refunded includes the face value of the ticket, system usage, and other charges incurred in connection with the delivery of a ticket, but it shall exclude all other expenses, such as transportation, accommodation, communications, and bank charges. If any service fee is paid as an extra payment, the amount of that service fee will be also refunded.

Refunds will be made following the cancellation of an event or for other reasons that justify a refund.

Refunds will be made by deleting the data that Customers have entered to process payments in a manner selected by them. In that case, due to reasons attributable to the timing of the cancellation of payments by the relevant payment company, the refunded amount may be indicated as a negative billing amount in the statement of accounts for the month after the month in which cancellations are made.

The timing of a refund may differ depending on the payment companies. Customers are requested to contact their payment company to confirm when the refund will be processed.

The number specifically assigned to the ticket or the number necessary to receive the ticket purchased from the Company shall not be resold to any third party for profit-making or resale purposes. Customers shall acknowledge and agree that ticket scalping or the resale of tickets to an unspecified large number of people using various forms of media shall be deemed to be a profit-making activity that constitutes a breach of this article.

If such an activity by a Customer is detected, the event organizer and the Company may decide that the application made by that Customer shall be rejected as invalid.

If such an activity by a Customer is detected, the event organizer may, at its own discretion, invalidate the purchased ticket without a refund and refuse the Customer’s admission, or if the Customer is already admitted, that Customer may be ordered to leave the event site.

Except for tickets purchased directly from the Company, the Company will accept no responsibility whatsoever for any problems regarding tickets purchased through auction boards, ticket shops, purchasing agents, scalpers, or other similar operators.

Except for tickets purchased directly from the Company, the Company will accept no responsibility for any other tickets.

The Company accepts no liability for any damage suffered by Customers or third parties even in cases where it is determined that the completion of a ticket reservation or the notification thereof is substantially delayed or becomes impossible if such a delay or impossibility is caused by circumstances such as congestion in communication lines or unexpected accidents in computer systems.

Tickets are treated as equivalent to cash. Persons not carrying valid tickets are not guaranteed to be admitted to the event site even in the case of lost or missing tickets. If the ticket is held by a third person, that third party will be given preference.

In the case of a lost ticket, the Company may, if the event organizer agrees, issue a certificate confirming it has issued the ticket.

Regarding the matters relevant to these terms, the terms of sales and other terms and rules (if any) established by the event organizer shall apply in addition to these terms. If any amendment shall be made to those terms and/or rules following changes in the Company’s business lineup or at the request of an event organizer, the Company may notify the Customer thereof in advance by e-mail, the Company’s website, or otherwise in writing specifying the details and the effective date of the amendment.