Regarding translation and website notation

Disclaimer regarding machine translations

This site uses an automatic translation service. The homepage is translated using an automatic translation service. Because it is a machine translation, the translation may not be accurate. Please understand that the content may differ from the original Japanese page before translation.

Notaion of Dates

Dates on this site are written in yyyy/mm/dd.

Notation of Currency

The currency displayed on this site is Japanese Yen.

Delayed translation of the site

Due to the automated translation service (external service), it may take some time to translate the text on the site. 

About the ticket

The ticket will be issued in Japanese.

How to sell

eplus sells tickets as per entrustment by the Event Provider under its instruction concerning sales method. eplus may put the limit or restriction on the number of tickets to be sold and/or on sales method.

Cancellation and changes not allowed

Once you have purchased tickets, under no circumstances can you replace, exchange, change or cancel the ticket. It should be noted that the tickets purchased from e+ are not subject to cooling-off period.

End of Sales / Additional Sales

Even during the sales period, eplus may discontinue the sales of tickets when a number of orders has reached the number scheduled to be sold by us, provided that, in certain cases, we may resume sales of tickets upon request of the Event Providers.

禁止事項

  1. eplus may refuse to sell you tickets or cancel existing ticket sales contracts in the following cases:

    1. If the customer makes a false declaration regarding matters specified by our company, or fails to make a required declaration

    2. If you have engaged in any conduct that is disruptive to other customers or that interferes with our smooth sales process

    3. If you do not complete the required procedures within the deadline provided by our company

    4. If you fail to follow the purchasing procedures specified by the event organizer and our company

    5. If you have made an application but have not made any payment

    6. Any other violation of our terms of service

  2.  e+ reserves the right to claim damages incurred by us to you arising out of or in relation to any event described in the preceding paragraph.

Tickets cannot be reissued

e+ shall not reissue tickets under any circumstances (including, but not limited to lost, stolen, or damaged).

Resale Prohibited

  1.  Tickets purchased from us or the numbers required to redeem tickets may not be resold to a third party for commercial purposes, or provided to a third party for resale.

  2. If such an act is found, the application may be invalidated at the discretion of the organizer of the event and our company.

  3. If such an act is discovered, the event organizer may, at its own discretion, invalidate the purchased ticket, refuse to refund the ticket price, and refuse to accept admission. If you have already admission, you may be ordered to leave.

  4. We are not responsible for any troubles that may occur with tickets purchased from sources other than directly from us, such as bulletin boards/auctions, resale sites, purchasing agents, etc.

Lost reception number

If you forget your reception number, you may not receive your ticket correctly, so please be careful not to lose it.

Refund Policy

Even if you wish to receive a refund, we will not provide a partial refund (such as a refund only for 1 ticket out of 2 tickets).

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