Streaming+ Terms of Use

Please find below the “Streaming+ Terms of Use” (“Terms”) that are set out by eplus Inc. (“Company”).

Article 1 (Definitions)

The terms used in these Terms shall have the following meanings:
“Company” means eplus Inc.
“Site” means the website managed and operated by the Company, or the video viewing application named “Streaming+”.
“Ticket Site” means the website managed and operated by the Company for the purpose of selling tickets, or the ticket sales application named “eplus”.
“Content” means the videos and other content provided by the Company on the Site by means of streaming.
“Services” means the services of distributing the Content provided by the Company.
“User” means any person who uses the Services.
“Streaming Event Organizer” means any person who organizes or operates the events offered through the Content such as live music, theatrical performances, talk shows or art exhibitions.

Article 2 (Scope and Amendment of these Terms)

  1. These Terms shall apply to eplus Inc. and the Users of the Services in connection with the Services.

  2. A Customer wishing to use the Services is required to agree to these Terms and apply for subscription to the Services. Upon notice by the Company that the subscription is complete, these Terms will constitute a contractual agreement between the Company and the customer with regard to the terms and conditions of these Terms

  3. If the Company makes any amendment to these Terms, the Company will notify the User to that effect in advance either by e-mail, via its website or otherwise in writing specifying the details and the effective date of the amendment.

Article 3 (Prices)

In consideration for using the Services and subscribing to individual Content items, the User shall pay the applicable prices posted on the Site or the Ticket Site (“Ticket Prices”). The periods during which the Content is available for viewing will be posted on the Site.

Article 4 (Application for Subscription to the Services)

  1. The User may commence the use of the Services by entering the log-in ID issued by the Company and other relevant information (“ID”) in a prescribed manner.

  2. If the User is a minor, the User may use the Services only with the consent and responsibility of a person who has the parental authority over the User.

  3. In order to use the Services, the User is required to agree to these Terms and apply for subscription to the Services in a procedure prescribed by the Company. If incorrect personal information is provided, the Services will not be made available.

  4. The Services are non-cancelable and the Ticket Prices are non-refundable. Further, the Company shall have no liability to the User in the event of multiple applications resulting due to incorrect data input by the User, troubles in a telecommunications environment or other similar reasons, unless such multiple applications are the result of the Company’s willful intent or gross negligence.

Article 5 (Ownership of Rights)

  1. The copyrights, the neighboring rights thereof and all other intellectual property rights in the Content and the information provided on the Site shall remain the property of the Company or the relevant Streaming Event Organizer.

  2. The User is not permitted to photograph or record the sounds or visuals of the Content. The Content is protected by the Copyright Act and other applicable laws. The User shall not publicly transmit, make available for transmission (by means of file upload, file conversion, file sharing or otherwise), or distribute to any third party, the Content, nor shall the User deactivate the copy protection function. Further, the User is not permitted to use the Content or the information posted on the Site beyond the scope legally permitted (as in the case of making the information available for viewing by an unspecified large number of people or available for public transmission).

Article 6 (Recommended Operating Environment)

  1. The recommended operating environment for the use of the Services will be separately specified by the Company and posted on the Site or Ticket Site.

Article 7 (Preparation of Use Environment)

The User shall prepare telecommunications equipment, software, telephone subscriptions, Internet subscriptions and all other arrangements that are necessary for using the Services and the Ticket Site at its own responsibility and expense. The Company shall not be liable for any damage caused to the User as a result of using the Services or the Ticket Site in an operating environment other than that recommended under the preceding Article. Telecommunication charges, connection charges and all other fees and charges incurred in connection with the use of the Services (including the use of inquiry services) shall be solely the responsibility of the User.

Article 8 (Prohibited Acts)

  1. The User shall not engage in any of the following acts in connection with the use of the Services:

    1. Acts that infringe or may infringe copyrights, property rights, privacy rights, or other legal or contractual rights of other Users, third parties, or the Company;

    2. Acts, other than those stated in the preceding paragraph, that cause or may cause other Users, third parties, or the Company to suffer any damage or disadvantage;

    3. Acts that offend or may offend public decency, or acts of providing other Users or third parties with information that offends public decency;

    4. Acts that discriminate against other people based on race, sex, disability, etc. or that promote or are likely to promote such discrimination;

    5. Criminal acts or acts that lead or may lead to criminal acts;

    6. Election campaigns or similar acts, whether or not during an election period;

    7. Sex-related activities;

    8. Acts aimed at making profits, without the consent of the Company, through or in connection with the Services, or acts preparing to engage in such acts, or acts aimed at self-advertisement or advertisement of third parties;

    9. Acts that use IDs or passwords in an improper manner;

    10. Acts that use or provide harmful programs, such as computer viruses, through or in connection with the Services;

    11. Acts that violate or may violate any laws or regulations; or

    12. Any other inappropriate acts, as determined by the Company.

  2. In the event that the User engages in any of the acts specified in the preceding Article, the Company may terminate the User’s use of, or the User’s right to use, the Services. If the User’s use of the Services or the User’s right to use the Services is terminated pursuant to this paragraph, the User is not entitled to exercise any right including the right to damages.

Article 9 (Operation of the Services)

The Company and the Streaming Event Organizer shall have the right to monitor the state of Users’ use of the chat function and other features provided through the Services. The Company may, when it deems necessary, take actions to delete posted information, prohibit posting information or otherwise restrict access to the Services after taking account of the Streaming Event Organizer’s opinions.

Article 10 (Change, Suspension or Termination of the Services)

  1. The Company reserves the right to change, suspend, or terminate the operation of the Services in whole or in part in the following cases:

    1. When a natural disaster, accident, or other emergency occurs or is likely to occur;

    2. When the Company performs regular or emergency maintenance of the facilities installed or controlled by the Company in connection with the Services;

    3. When an accident or incident occurs in the facilities installed or controlled by the Company or the Streaming Event Organizer, such as an abnormality, malfunction, or damage, that makes it impossible to provide the Services to Users; or

    4. When the Company otherwise determines it is necessary to do so.

  2. The Company accepts no liability for any damage suffered by the User because of changes, suspension, or termination of the operation of the Services if such changes, suspension or the termination are the result of force majeure or other reasons for which the Company is not responsible.

Article 11 (Responsibility; Discontinuation of the Services)

  1. If the User causes any loss or damage to third parties (including other Users) in connection with the use of the Services, the Company, the Streaming Event Organizer and other parties related to the Content shall have no responsibility or liability for the loss or damage. The User shall deal with and settle all matters relating to such third parties’ loss and damage at its own responsibility and expense and shall indemnify, defend and hold the Company harmless from any liability with respect thereto.

  2. If the User causes any damage to the Company, the Streaming Event Organizer or other parties related to the Content as a result of a breach of these Terms or a fraudulent or unlawful act, the Company, the Streaming Event Organizer and the Content-related parties shall have the right to claim compensation from the User for any such damage suffered.

  3. The Company accepts no liability for any damage suffered by the User in connection with the Services provided by the Company to the extent that there is no reason for which the Company is responsible.

  4. Unless otherwise provided in these Terms, if any damage is caused to the User due to reasons attributable to the Company, the Company will indemnify the User for the damage up to the purchase amount of the relevant ticket, provided, however, that such a limitation shall not apply in the case of indemnity arising out of the Company’s willful intent or gross negligence. In the event that the User is prevented from viewing some of the Content due to reasons on the part of the Company, the refundability of the Ticket Price and the amount to be refunded shall be determined based on the length of the period that has been available for viewing, the length of the period that has been unavailable for viewing, and other relevant circumstances.

  5. The Company reserves the right to suspend, terminate or discontinue all or part of the Services without consent of the User by giving prior notice within a period of time that the Company deems reasonable. The Company shall not be held liable to the User for any damage resulting from the suspension, termination or discontinuation of the Services.

Article 12 (Management of Registered Information)

  1. The User shall be responsible for the management of its ID and password.

    1. The User is not permitted to allow its ID to be used by or lent, assigned, sold, or pledged to or in favor of any third party, nor is the User permitted to be registered under false names.

    2. The User shall be solely responsible for its ID and password. The Company shall have no liability for any damage resulting from the User’s inadequate management or erroneous use of, or third parties’ use of, such ID or password.

    3. If the User has forgotten its ID or password or if the ID or password is found to have been leaked, disclosed to the public, or used by third parties, the User shall immediately notify the Company to that effect and take necessary measures by following the Company’s instructions.

Article 13 (No Assignment or Delegation)

Users shall not assign, lend, pledge, encumber or otherwise dispose of any of its rights or obligations under these Terms whether in whole or in part.

Article 14 (Governing Law)

The formation, validity, performance, and interpretation of these Terms shall be governed by the laws of Japan.

Article 15 (Court of Jurisdiction)

  1. All disputes arising in connection with these Terms shall be submitted to the district court that has jurisdiction over the location of the Company’s head office.

Article 16 (Other Matters)

Any matters not addressed in these Terms shall be determined in accordance with the Company’s rules that are separately established.

Supplementary Provisions:
These Terms shall take effect as of September 30, 2020.
Partially revised on April 15, 2022.
Partially revised on March 7, 2024.